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Return, Exchanges and Refunds Policy

Every bouquet is custom made; therefore, Honors & Hampers does not accept returns, exchanges, or refunds of flower gifts.

Please inspect packages and products immediately upon delivery at your door, especially flower gifts. Although we take the utmost care in packing flower gifts, the content remains fragile, delicate, and sensitive to very cold or very hot weather conditions.

If your package has arrived damaged or tampered with, please contact immediately the designated carrier and our Customer Care department at, telephone +1 (980) 292-4487.
Any delay in contacting the carrier and our Customer Care department makes it more challenging to file a claim. Please keep all packaging and items exactly as they arrived.

More Questions about Returns?

Please email us at: 


Call us at: +1 (980) 292-4487 during regular business hours.

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